Our patients often ask questions concerning a variety of oral hygiene subjects. So, we have provided a list of common questions and answers for you. If the question you have is not on our list, please feel free to either call, e-mail, or ask us in person. We would love you help you!

What different payment options do you provide?

We accept cash, personal checks, Visa, MasterCard, Discover, and we accept Care Credit. We offer in house payment plan. You are the most important aspect of our practice, so we will work with you on different payment options.

Cancelation Policy

We Charge a $35 fee for patients that don't cancel appointment.

How does Dr. Elizabeth Nava stay up-to-date on all of the current techniques and materials?

Dr. Elizabeth Nava subscribes to the latest industry journals to keep tabs on research and development in the dental industry. She also takes time on a regular basis for continuing education, and ensures her staff does the same. As a team and as individuals, our office makes it our responsibility to be familiar with the latest techniques and materials available. Dr. Elizabeth Nava also has a wide variety of colleagues that she speaks with on a regular basis concerning new procedures, methods and technologies.

Do you accept referrals?

We are happy to accept referrals from other dental offices as well as from recommendations by our patients to their family and friends.

Do you accept my insurance plan?

We accept most major insurance plans, and we work with all PPO's, and PDP's. The only HMO we accept is Humana all other we do not accept any HMO's or DMO's.  We are well-versed in the latest coverage trends and are more than happy to discuss the particulars of your plan with you prior to any recommended treatments.  As an added service to our patients, we will verify coverage and bill your insurance at no additional cost to you.

Will I be charged if I need to cancel an appointment?

It is not our policy to routinely charge patients for missed appointments.  However, we would appreciate appointment cancellations to be made at least 24 hours prior to your scheduled appointment time.

What do I do if I have an emergency when the office is closed?

If you are a current patient at Bella Dental and believe you are having an emergency after business hours, please call 911 and notify the office of your emergency the following business day.  If you are not a current patient at Bella Dental and are having an emergency after hours, please call 911.

Is there a way I can ask the Dr. Elizabeth Nava questions directly?

We encourage our patients to have open, direct communication with Dr. Elizabeth Nava. Therefore, she is available daily to answer your questions either via e-mail or voice mail. Depending on office traffic and the complexity of your questions, she strives to respond within 24 hours.

What makes you different than any other dental practice I can visit?

We are set apart from the norm through our philosophy of personal patient care and the level of importance of daily care. We base our relationship with you on simple communication. We will discuss in detail your issues, options and both the advantages and disadvantages of your options, so you can make an informed decision concerning your dental care. We have also designed the interior of our practice with you in mind, complete with calm, soothing colors, comfortable chairs and entertainment amenities. We want to take your mind off the procedure, and keep you at-ease. We want you to feel you are entering a home, not a practice.

Crowns, veneers, onlays, inlays and partials. Where can I learn more about what you are talking about?

We are more than pleased to answer any of your questions concerning various restorative and cosmetic techniques we offer.  If you desire even more information about a larger variety of topics, click here to visit the American Dental Association Web site. http://www.ada.org/